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OUR COMMITMENT TO OUR CUSTOMERS |
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The Cusseta-Chattahoochee County Water System is committed to providing quality
water and services to all customers within the service area. In order to
accomplish this goal, this water system provides continuous training to their
employees in order for them to stay abreast with the latest technology
within their field of expertise.
Many improvements to the distribution system and treatment facilities have already
been made and more are forthcoming. These improvements will assure that we
are able to maintain a high quality of water and meet the future demands of the
citizens within this community. We look forward to serving you. |
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HOLIDAY SCHEDULE (2009) |
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The following holidays
will be observed for the remainder of
the calendar year so that our employees
may spend time with their families
during these important occasions.
Our offices will be closed on these
days:
- Friday - January 1, 2010 - New
Years Day
- Monday - January 18 , 2010 -
Martin Luther King Jr's Birthday
- Monday - February 15, 2010 -
President's Day
- Monday - May 31, 2010 - Memorial Day
- Friday - July 2, 2010 -
Independence Day (observed)
- Monday - September
6, 2010 - Labor Day
- Monday - October 11, 2010 - Columbus
Day
- Thursday - November 11, 2010 - Veteran's Day
- Thursday - November 25, 2010 - Thanksgiving
- Friday - November 26, 2010 - Thanksgiving
- Thursday - December 23, 2010 -
Christmas Eve
- Friday - December 24, 2010 -
Christmas Day
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EMERGENCIES |
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- Water Main Break - depending on the severity
of the leak, a water main break could possibly
drain the distribution system of water and necessitate
our need to issue a “Boil Water Notice”.
Therefore, customers are urged to report a
possible leak on a water main immediately to the
water system or, if after hours, to the
Sheriff’s Department. Please be prepared to give
an address for where the leak is occurring.
- Low Pressure - customers who are experiencing
unusually low pressure in their service lines
should report the situation to the water system,
or, if after hours, to the Sheriffs Department.
Low pressure in a service line could be the
result of many things to include a possible
broken water main, broken service lines to the
residence in question or mechanical failure at
the treatment facilities.
- Discolored Water - customers who are
experiencing discolored water should report
their problem to the water system or, if after
hours, to the Sheriffs Department. As with low
pressure, dirty water may be the result of a
broken water main, broken service line, or
mechanical failure at the treatment facilities.
- Taste or Odor Complaints - Water with an
unusual odor or taste should be reported
immediately to the water system or, if after
hours, to the Sheriffs Department. Mechanical
failure at the treatment facility would be the
main source of these types of complaints but it
could also be indicative of a water main that
needs flushing.
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CONTACT INFORMATION & HOURS OF OPERATION |
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Director, Water & Wastewater
- Woodrow Weaver
PO Box 299
327 Broad Street
Cusseta, GA 31805Phone: (706)
989-9986
Fax: (706) 989-2005
Email:
chatcowatersys@ugoccc.us Monday – Friday 8:00 AM – 5:00 PM |
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